We want you to enjoy every moment with us. Please familiarize yourself with our policies before registering to make sure that it is the right fit for you.
Effective Jan 25, 2024
Programs
In-Person Programs & Personal Retreats
Payment Policy
- We require payment, in full, at the time of booking to confirm your registration.
Cancellation Policy & Fees
- If you cancel one month or more prior to arrival, you will be charged a 15% processing fee and the balance of your payment will be refunded to you.
- If you cancel within 1 month and at least 48 hours before arrival, you will be charged a 30% processing fee and the balance of your payment will be refunded.
- No refunds are given if you cancel within 48 hours of, or during, your program.
- If the Centre cancels any program, you will receive a full refund.
- Donations made at the time of your registration are not eligible for refund.
The Salt Spring Centre is not responsible for travel reservations booked to attend cancelled programs. Please check airline or ferry cancellation policies.
Some programs have other special deposit requirements and/or cancellation policies that are explained at time of booking.
Change Policy & Fees
- If you wish to transfer your registration from one Salt Spring Centre of Yoga program to another Centre program that is open for registration, you will be charged a 15% change fee, plus the difference in the cost of the program, if applicable.
Yoga Study and Service Immersion (YSSI) Program
Payment Policy
- We require payment in full 3 weeks before the start of the program. Payment plans are available.
Cancellation Policy & Fees
- If you cancel you registration within the first 7 days after the official program start date, the Centre will retain the 20% deposit fee + a 15% processing fee, and refund the remaining balance.
- If you cancel your registration more than 7 days after the official program start date, there will be NO REFUND.
- If the Centre cancels the program, you will receive a full refund.
- Donations made at the time of your registration are not eligible for refund.
- The Salt Spring Centre is not responsible for travel reservations booked to attend cancelled programs. Please check airline or ferry cancellation policies.
Online Programs
- We require payment, in full, at the time of booking to confirm your registration.
- Cancellation for online programs that provide recordings (whether video or audio only) are not eligible for refunds or credits.
- If the Centre cancels any online program, you will receive a full refund.
- Donations made at the time of your registration are not eligible for refund.
Damages
Damage Policy & Fees
As a guest of the Salt Spring Centre of Yoga, you are responsible for any damages beyond typical wear and tear that you or your party cause to the room or property during your stay – regardless of whether the damages occur due to intentional, negligent, or reckless behavior.
These damages may include, but are not restricted to:
- the cost of replacing damaged items or stolen/broken property.
- deep cleaning costs for soiled linens, towels, mattress covers, mattresses, etc.
The primary guest and the credit card on file will be charged for any damages.
Services
Wellness Treatments
- For the best chance of booking at your preferred day and time, we recommend that you book at least 24 hours in advance.
- Cancellations and changes are accepted up to 24 hours prior to your appointment time.
- Payment in full will be required for late cancellations or no-shows, with the exception of emergency situations (at the discretion of the practitioner).
Sauna Bookings
- Minimum 48 hours advanced notice required for booking and payment.
- Cancellations must be made at least 24 hours prior to your session. No refunds will be issued for cancellations made after this time.
- The sauna may not be available for booking during peak fire season on the island. If we are forced to cancel your booking due to an official fire ban, you will receive a full refund.